Privacy Policy

Cadillac Connection | Seminole, Florida

Effective Date: July 11, 2026 Last Updated: July 11, 2026

IMPORTANT NOTICE

Please read this Privacy Policy carefully before using this website or engaging in any transaction with Cadillac Connection. By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to the practices described herein.

1. Introduction and Overview

Welcome to Cadillac Connection ("Company," "we," "us," or "our"). Cadillac Connection is an automotive dealership and service business located in Seminole, Florida, dedicated to providing exceptional vehicle sales, service, and customer experiences to residents of the greater Pinellas County area and beyond.

This Privacy Policy describes how Cadillac Connection collects, uses, discloses, retains, and safeguards the personal information of individuals who:

Visit or use our website (the "Site");
Place orders, submit inquiries, or schedule service appointments through the Site or in person;
Communicate with us by email, telephone, or any other means; or
Otherwise interact with Cadillac Connection in a business or consumer capacity.

The purpose of this Privacy Policy is to provide you with a clear and transparent explanation of our data practices, your rights with respect to your personal information, and how you may contact us to exercise those rights. We are committed to handling your personal information responsibly, in accordance with applicable federal and Florida state law.

This Privacy Policy applies solely to information collected by Cadillac Connection through our website and direct business interactions. It does not apply to information collected offline in contexts not described herein, or to third-party websites that may be linked from our Site. This Policy is effective as of July 11, 2026, and supersedes all prior versions.

2. Information We Collect

We collect several categories of personal information in the course of operating our business and maintaining our website. The types of information we collect, and the contexts in which we collect them, are described below.

2.1 Personal Identification Information

We may collect the following identifying details when you interact with us, create an account, submit an inquiry, or complete a transaction:

Full name
Email address
Telephone number (including mobile numbers where provided)
Mailing and billing address (street address, city, state, and ZIP code)
Driver's license number or government-issued ID (when required for vehicle purchases or test drive authorization)

2.2 Vehicle and Order Information

In connection with your automotive transactions and service interactions, we may collect:

Vehicle make, model, year, and Vehicle Identification Number (VIN) for vehicles of interest or vehicles brought in for service;
Details of service requests, repair orders, maintenance history, and associated warranty information;
Purchase history, trade-in information, financing inquiries, and lease details;
Preferences and specifications communicated during the vehicle selection process.

2.3 Payment Information

When you make a purchase or initiate a financial transaction with Cadillac Connection, we collect billing information necessary to process payment. Please note: full payment card numbers, CVV codes, and other sensitive card data are processed exclusively by our third-party payment processors and are not stored on our servers. We may retain limited transaction records such as the last four digits of a card number, transaction date, and amount for record-keeping purposes.

2.4 Technical and Automatically Collected Data

When you visit our website, certain information is collected automatically through standard web technologies, including:

IP address and approximate geographic location derived therefrom;
Browser type and version (e.g., Chrome, Firefox, Edge);
Device type and operating system (e.g., desktop, mobile, tablet);
Pages visited, time spent on pages, and navigation paths within our Site;
Referring URLs — the website or source from which you arrived at our Site;
Cookies, web beacons, pixel tags, and similar tracking technologies (see Section 4 for more detail).

2.5 Communications Data

If you contact us through our website's contact form, by email, or via live chat (if available), we collect the content of your messages, your contact details as provided, and any attachments or documents you submit. We may also retain records of telephone communications where permitted by applicable law and where you have been advised of recording.

3. How We Use Your Information

Cadillac Connection uses the personal information we collect for the following business purposes:

3.1 Processing Transactions and Service Requests

Processing and fulfilling vehicle purchase orders, service appointments, parts orders, and financing applications;
Scheduling and confirming service appointments and follow-up maintenance reminders;
Verifying your identity and authorization for transactions requiring identification.

3.2 Customer Communications

Sending order confirmations, service status updates, invoices, and receipts;
Responding to inquiries, requests, or complaints submitted to us;
Providing quotes, estimates, or vehicle availability information you have requested;
Communicating account-related information, including changes to our services or policies.

3.3 Marketing and Promotional Communications

Sending newsletters, promotional offers, special event invitations, and dealership announcements via email or other permitted channels;
Conducting customer satisfaction surveys and soliciting reviews or feedback;
Tailoring promotional content based on your vehicle interests or service history.

You may opt out of marketing communications at any time. See Section 8 for details on exercising your opt-out rights.

3.4 Website Improvement and Analytics

Analyzing website traffic, usage patterns, and visitor behavior to improve the design and content of our Site;
Diagnosing technical issues and ensuring website security and performance;
Conducting internal research and business intelligence to enhance our product and service offerings.

3.5 Legal Compliance

Complying with applicable federal, Florida state, and local laws and regulations;
Maintaining records required by tax authorities, regulatory agencies, and automotive licensing requirements;
Responding to lawful requests from law enforcement, courts, or government agencies.

3.6 Fraud Prevention and Security

Detecting, investigating, and preventing fraudulent transactions, identity theft, and other unlawful activity;
Protecting the rights, property, and safety of Cadillac Connection, our customers, and the public.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide functionality, analyze site usage, and support our marketing activities. A "cookie" is a small text file placed on your device when you visit a website. Cookies allow us to recognize your browser and remember certain information about your visit.

4.1 Types of Cookies We Use

Cookie Type

Purpose

Essential Cookies

These cookies are strictly necessary for the website to function. They enable core features such as page navigation, form submission, and secure login. The website cannot function properly without these cookies, and they cannot be disabled.

Functional Cookies

These cookies allow the website to remember choices you have made (such as your preferred vehicle category or saved searches) and provide enhanced, personalized features. Disabling these cookies may affect certain website functionality.

Analytics Cookies

These cookies collect aggregated, anonymized data about how visitors use our Site — such as which pages are visited most frequently, where visitors come from, and how long they spend on the Site. This information helps us improve website performance and content. We use Google Analytics for this purpose (see Section 5).

Marketing & Advertising Cookies

These cookies track your browsing activity across websites to deliver targeted advertisements and measure campaign effectiveness. They may be placed by our advertising partners (see Section 5). You may opt out of interest-based advertising through industry opt-out tools.

4.2 Managing and Disabling Cookies

You may manage or disable cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when new cookies are placed. Please refer to your browser's help documentation for specific instructions:

Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
Microsoft Edge: Settings > Cookies and Site Permissions > Manage and Delete Cookies
Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
Apple Safari: Preferences > Privacy > Manage Website Data

Please note that disabling certain cookies may impair the functionality of our website and your ability to use some of its features.

4.3 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our Site. Google Analytics collects data through cookies and similar technologies and may transfer data to servers in the United States or other countries. You may opt out of Google Analytics data collection by installing the Google Analytics Opt-Out Browser Add-On, available at tools.google.com/dlpage/gaoptout. Google's privacy practices are governed by Google's Privacy Policy.

4.4 Cookie Consent

By continuing to use our website after being presented with our cookie notice, you consent to our use of non-essential cookies as described above. You may withdraw your consent at any time by adjusting your browser settings or contacting us. Essential cookies do not require consent as they are necessary for the Site to function.

5. Third-Party Services

To operate our business and website effectively, Cadillac Connection engages certain trusted third-party service providers. These providers may have access to your personal information only to the extent necessary to perform services on our behalf. Each third-party provider is governed by its own privacy policy, and we encourage you to review their policies independently. Cadillac Connection is not responsible for the privacy practices or content of third-party services.

5.1 Payment Processors

We use third-party payment processors, which may include providers such as Stripe and PayPal, to securely handle payment card transactions. Cadillac Connection does not store, process, or transmit full payment card numbers on its own servers. All payment card data is handled directly by our PCI-DSS-compliant payment processors. We receive only limited transaction confirmation data (e.g., last four digits, authorization code, transaction ID).

5.2 Analytics Providers

As described in Section 4.3, we use Google Analytics to analyze website traffic and user behavior. Data shared with analytics providers is used solely for the purpose of improving our website and is not sold or used for unrelated purposes.

5.3 Email Marketing Platforms

We may use third-party email service providers to manage and distribute our marketing newsletters and transactional email communications. These providers process your email address and communications data on our behalf and are contractually prohibited from using your data for their own marketing purposes.

5.4 Advertising and Remarketing Networks

We may participate in online advertising programs that allow us to display targeted advertisements to users who have previously visited our Site (commonly known as "remarketing" or "retargeting"). These programs may be operated by Google, Meta (Facebook), or similar advertising networks, which use cookies and tracking pixels to serve relevant ads across their networks. You may opt out of interest-based advertising through the Digital Advertising Alliance's opt-out portal at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.

5.5 Hosting and Content Delivery Providers

Our website is hosted on secure servers provided by third-party hosting and content delivery network (CDN) providers. These providers maintain the technical infrastructure that supports our Site and may have access to certain technical data in the course of providing their services.

5.6 No Sale of Personal Data

Our Commitment

Cadillac Connection does not sell, rent, lease, or trade your personal information to third parties for their own marketing or commercial purposes. We share personal data only as described in this Privacy Policy or with your explicit consent.

6. Data Storage and Retention

6.1 Where Your Data Is Stored

Personal information collected by Cadillac Connection is stored on secure servers located within the United States. We do not transfer personal data to countries outside the United States except as may be incidental to the use of third-party services described in Section 5, which may operate global infrastructure.

6.2 How Long We Retain Your Data

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, maintain our business relationships, comply with applicable legal and regulatory obligations, resolve disputes, and enforce our agreements.

6.3 Secure Disposal

When personal information is no longer required for any legitimate business or legal purpose, we take reasonable measures to securely delete, destroy, or de-identify such data. Physical records containing personal information are shredded or otherwise rendered unreadable. Electronic data is permanently deleted using industry-standard methods. Our data disposal practices are designed to comply with the Florida Information Protection Act, Fla. Stat. §501.171, which requires covered businesses to take reasonable measures to protect and dispose of personal information securely.

7. Security Measures

Cadillac Connection takes the security of your personal information seriously. We have implemented a variety of administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure.

7.1 Encryption

Our website uses Secure Sockets Layer/Transport Layer Security (SSL/TLS) encryption to protect data transmitted between your browser and our servers. You can confirm this protection by the presence of "https://" in our website's URL and a padlock icon in your browser's address bar.

7.2 Access Controls

Access to personal information within our organization is restricted on a need-to-know basis. Internal systems containing customer data are protected by authentication credentials, role-based access controls, and, where appropriate, multi-factor authentication. Only authorized personnel whose job functions require access to personal information are permitted to do so.

7.3 Security Audits and Vulnerability Assessments

We conduct regular security reviews and vulnerability assessments of our website and data systems to identify and remediate potential security weaknesses. Our hosting and payment processing partners also maintain their own independent security programs and certifications.

7.4 Employee Training

All employees with access to customer personal information receive training on data privacy requirements, secure data handling procedures, and our internal information security policies. Employees are required to handle personal information in accordance with this Privacy Policy and applicable law.

7.5 Incident Response and Breach Notification

In the event of a security incident or data breach involving personal information, Cadillac Connection has incident response procedures in place to investigate, contain, and remediate the breach. We will notify affected individuals and, where required, the Florida Department of Legal Affairs, in accordance with our obligations under the Florida Information Protection Act, Fla. Stat. §501.171. That statute generally requires notification to affected Florida residents within 30 days of determining that a breach of security has occurred, subject to applicable exceptions.

7.6 Limitation of Security Guarantee

Important Limitation

No method of data transmission over the internet or electronic storage is 100% secure. While Cadillac Connection employs commercially reasonable security measures, we cannot guarantee the absolute security of your personal information. You transmit information to us at your own risk. We encourage you to use caution when transmitting personal information online and to use strong, unique passwords for any accounts you maintain with us.

8. Customer Rights Under Florida and U.S. Law

8.1 Applicable Legal Framework

The following federal and Florida state laws are relevant to your rights regarding personal information held by Cadillac Connection:

Florida Digital Bill of Rights (Fla. Stat. §§501.701–501.722): This law establishes privacy rights for consumers with respect to large technology platforms operating in Florida. While Cadillac Connection, as an automotive dealership, may not be a "controller" subject to all provisions of the Florida Digital Bill of Rights, we voluntarily extend comparable rights to our customers as a matter of best practice and our commitment to transparency.
Florida Information Protection Act (FIPA), Fla. Stat. §501.171: This law governs the protection of personal information held by businesses operating in Florida and imposes mandatory breach notification obligations. Cadillac Connection is subject to and complies with FIPA.
CAN-SPAM Act (15 U.S.C. §7701 et seq.): This federal law governs commercial email communications and provides you with the right to opt out of receiving marketing emails from us.
Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §6501 et seq.: This federal law protects the privacy of children under the age of 13. Our website is not directed at children, and we do not knowingly collect personal information from individuals under 13. See Section 9 for more details.
Gramm-Leach-Bliley Act (GLBA): To the extent our business activities involve the provision of financial products or services (such as vehicle financing), applicable GLBA requirements regarding non-public financial information may apply.

8.2 Rights You May Exercise

Cadillac Connection voluntarily honors the following privacy rights for our customers, subject to applicable legal limitations and retention requirements:

Right to Know / Access: You may request a copy of the personal information we hold about you, including what categories of data we have collected, the purposes for which it has been used, and with whom it has been shared.
Right to Correct: You may request that we correct inaccurate or incomplete personal information we maintain about you.
Right to Delete: You may request that we delete personal information we hold about you. Please note that we may be unable to fulfill deletion requests where retention is required by law (e.g., tax records, warranty obligations) or where the data is necessary to complete an active transaction.
Right to Opt Out of Marketing: You may opt out of receiving marketing or promotional communications from us at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us directly using the contact information in Section 10. Opt-out requests for marketing will be honored within 10 business days.
Right to Data Portability: Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, to the extent technically practicable.

8.3 How to Submit a Rights Request

To exercise any of the rights described above, please submit a written request to Cadillac Connection using the contact information provided in Section 10. Your request should include:

Your full name and contact information;
A description of the right you wish to exercise and, where applicable, the specific information at issue;
Sufficient information for us to verify your identity (we may request additional verification to protect against unauthorized requests).

8.4 Response Timeframe

We will respond to valid rights requests within 45 days of receipt. If we require additional time to respond, we will notify you within the initial 45-day period and may extend the response period by an additional 45 days (for a maximum of 90 days total) where reasonably necessary. We will not charge a fee for responding to reasonable rights requests, although we reserve the right to charge a reasonable fee or decline to act on requests that are manifestly unfounded, excessive, or repetitive.

9. Children's Privacy

The Cadillac Connection website is intended for use by adults and is not directed at, designed for, or intended for use by children under the age of 13. We do not knowingly collect, solicit, or retain personal information from any individual under the age of 13 without verifiable parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §6501 et seq.

We do not knowingly allow children under 13 to register for accounts, submit contact forms, or otherwise provide personal information through our website. If you are under the age of 13, please do not submit any personal information to us through this website.

If you are a parent or legal guardian and you believe that your child under the age of 13 has provided personal information to us without your consent, please contact us immediately using the information in Section 10. Upon verified notification, we will take prompt steps to delete any such information from our records.

10. Contact Information

If you have questions, concerns, or requests relating to this Privacy Policy or the personal information we hold about you, please contact us using any of the following methods. All privacy rights requests must be submitted in writing (by email or mail) to allow us to process and document your request appropriately.

Business Name

Cadillac Connection
Street Address

10800 76th Ct, Seminole, FL 33777

Email Address:

cadillacconnection@myyahoo.com

Telephone

(813)-352-5046

Business Hours

Monday-Friday 8am to 4:00pm
Saturday-Sunday Closed

When submitting a privacy rights request by email or mail, please indicate "Privacy Rights Request" in the subject line or on the envelope, and include your full name, contact information, and a description of your request. We may require identity verification before processing your request.

11. Policy Updates

Cadillac Connection reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, applicable law, or technological developments. When we update this Policy, we will revise the "Last Updated" date at the top of this document.

For material changes — meaning changes that significantly affect your rights or the manner in which we use your personal information — we will provide notice in one or more of the following ways:

By sending an email notification to the email address associated with your account or most recent transaction with us;
By displaying a prominent notice on our website's homepage or at the point of data collection; or
By other means reasonably calculated to provide you with timely notice of the change.

Non-material changes (such as clarifications, formatting updates, or corrections that do not affect your rights) will be effective upon posting to this page, without separate notice.

Your continued use of the Cadillac Connection website or continued business relationship with us after the posting of any updated Privacy Policy constitutes your acknowledgment of and agreement to the revised terms. If you do not agree with any updates to this Policy, you should discontinue use of the website and, where applicable, contact us to request deletion of your personal information.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Archived versions of previous policies are available upon request by contacting us using the information provided in Section 10.

Cadillac Connection | Seminole, Florida | Effective: July 11, 2026